Refund Policy
Read our policy for returns, damaged items, and refund eligibility.
Our Refund Policy
Can I return my order?
Yes, you can return eligible items within 7 days of receiving your order.
What items are eligible for refunds?
Products must be unused, unwashed, and in original packaging with tags attached to qualify for a refund or exchange.
How do I request a refund or exchange?
Contact our support team with your order details and reason for return through our Contact Us page or email.
How long does the refund process take?
Approved refunds are usually processed within 5–7 working days after receiving and checking the returned item.
What if I receive a damaged or incorrect item?
If your item arrives damaged or incorrect, contact LOOKOFME immediately with photos for quick assistance or replacement.
Are delivery charges refundable?
Delivery charges are generally non-refundable unless the return is due to our mistake or a damaged product.